Emerson is looking for a Sure Service Engineer


Position: Sure Service Engineer

Job Description:

To provide professional and profitable after-sale support to the Emerson Process Management Customer base for all products, including first line maintenance and repair services, change implementation, site installation, commissioning and start-up.


• To undertake or manage major modification programs, related to Emerson Process Management hardware and software.

• To estimate engineering requirements and leading the risk assessments for modification projects.

• Providing support to Healthcare engineers during their daily activities, developing, testing and approving implementation and test procedures.

• Carry our installation/commissioning, fault analysis and repairs on Emerson Process Management products, including investigation of persistent or not easily resolvable problems being experienced at customer sites.

• To develop and implement product/system configuration changes at site to meet customer requirements.

• To provide on-site customer training in the application, service and operation of Emerson Process Management products.

• To assist customers in the resolution of Emerson Process Management product service and application problems.

• Support and maintain all applicable documentation.

• Be flexible to work throughout the Azerbaijan and Caspian Sea regions, offshore or abroad and work additional hours and weekends to support customers requirements.


• Fluency in English, including Technical English is required

• You will ideally be HNC/level in an Engineering discipline, such as electronics, computer science or control engineering

• Extensive knowledge of Emerson DeltaV is a must.

• Relevant experience as a Service Engineer in a process control environment with a particular emphasis on first line support and maintenance.

• An understanding of Upstream Oil and Gas control, including control and instrumentation theory, control loop configuration and tuning

• A sound knowledge of C&I theory and experience in repair and servicing of large form DCS systems

• Strong problem solving skills and self-motivation to work alone to resolve technical problems at customer installations

• Knowledge of Communication protocols and Field Devices.

• Have clear and effective communication skills

• Working offshore is a requirement of the role – it is mandatory to pass a medical and undergo offshore training

• DeltaV Field Service Associate certification.

• DeltaV SIS Service/Lead Professional certification.

• Have clear and effective communication skills

• Knowledge of AMS Device Manager


• Ethics & Values

• Functional / Technical skills

• Problem solving, look at a situation objectively, sense of responsibility

• Customer Focus

• Energy & Drive for Results in a difficult environment

• Effective communication (oral and written)

• Action Oriented

• Composure

• Integrity and trust

• Perseverance

Contact e-mail: [email protected]