Job Title: Service Leader-Completions
Job Capsule:
Under broad direction, performs some of the functions of a FSQC or Service Coordinator (in addition to responsibilities as a Service Specialist) on a location or project of insufficient size to warrant a full-time FSQC or Service Coordinator. Interacts with customers and supervises the activities of completions service and/or shop personnel to exceed customer requirements. May oversee the activities of more than one PSL. Job emphasis is on personnel development, operational excellence and customer satisfaction for long-term growth and profitability of incumbent’s area of responsibility (geographic area or a project). May provide facilities management. Ensures that all activities are performed in compliance with HMS processes. Ensures that customer satisfaction and job performance data is gathered. Contacts customer for performance follow-up and to plan future work. Mentors and assesses Completions Service Specialists, Service Operators and Operator Assistants. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Promotes safety awareness and environmental consciousness and ensures compliance with all applicable HSE procedures and regulations in his/her area of responsibility. Promotes and takes an active part in the quality improvement process.
Job Roles:
• In addition to responsibilities as a Service Specialist, performs some of the functions of a FSQC or Service Coordinator in a location or on a project of insufficient size to warrant a full-time FSQC or Service Coordinator.
• Interacts with customers and supervises the activities of Completions service and/or shop personnel to exceed customer requirements.
• May oversee the activities of more than one PSL. Job emphasis is on personnel development, operational excellence and customer satisfaction for long-term growth and profitability.
• May provide facilities management.
• Ensures that all activities are performed in compliance with HMS processes.
• Ensures that customer satisfaction and job performance data is gathered.
• Promotes safety awareness and environmental consciousness and ensures compliance with all applicable HSE procedures and regulations in his/her area of responsibility.
• Contacts customer for performance follow-up and to plan future work.
• Mentors and assesses Completions Service Specialists, Service Operators and Operator Assistants.
Scope of Job:
• Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined.
Education, Licensure, and Experience:
• Completion of high school or similar education.
• Experience acquired as a Completions Service Specialist
Autonomy of Job:
• Under broad direction: supervision received is usually centered around job results or methodologies used such as problem solving approaches, establishing broad parameters for projects, work organization, progress reports, etc. There may be occasional “General” or even “Direct” supervision.
Supervisory Responsibility of Job:
• Supervises others: allocates and monitors work, coordinates similar activities within a functional area. Interprets and applies directions originating at a higher level.
Working Conditions:
• Job routinely involves work in the elements, exposure to potentially dangerous, life threatening elements.
Career Path:
Upward
• First level title above this job is Field Service Quality Coordinator or Service Coordinator
• Second level title above this job is Business Segment Manager or Operations Manager
Downward
• First level title below this job is Svc Spec-Completions, III
• Second level title below this job is Svc Spec-Completions, II
Physical Demand Statement:
• Work is primarily moderate; exerting up to 60 pounds of force occasionally and/or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Eligible candidates send your CV in English to [email protected] with subject line: Service Leader-Completions
Source:http://caspianbarrel.org/
