Expro is looking for an Operations Supervisor


Position: Operations Supervisor

Overall Purpose of the Job:

To supervise the smooth and efficient running of all operations for product line for area of responsibility. Responsible for coordinating the manpower and technical requirements e.g. the movement of equipment, materials and personnel to ensure actioned in line with clients’ requirements.

Key Activities and Accountabilities: (Describe the important end results of the job, i.e., what has to be achieved and why.)

1. Assess service delivery requirements for each job within assigned location and ensure that the manpower and technical resources are available to undertake operations in line with client’s requirements

2. Supervise the day to day activities of individuals performing well site work and job planning roles

3. Communicate job specific details, information and conduct pre-job and post job meetings to appropriate service delivery and support staff

4. Utilise technical and or operational expertise to provide service delivery solutions for customers; order equipment specific to customer specifications/job requirements 5. Communicate effectively with customers and service delivery staff to resolve service and or delivery issues and irregularities 6. Coordinate the engagement and use of third party services and equipment within assigned location 7. Ensure completion of required documentation and accuracy of data for company procedures, processes and specific client’s requirements is undertaken 8. Ensure all costs and required information is collated for the invoicing process to ensure their accurate completion in a timely manner 9. Ensure that the latest revision of documentation is used and outdated versions are removed from circulation; ensure that operational crews are informed of, and understand any changes to, operations procedures and job planning paperwork 10. Ensure that all incidents and non-conformances are reported in line with the appropriate procedures and deadlines; participate in incident investigations as required 11. Ensure that all 3rd party rental items are tracked to make certain that they are returned to the supplier at the earliest opportunity 12. Undertake the supervision of direct reports 13. May be required to undertake an on call rota to facilitate 24 hour coverage on operations performance /technical status to customer, team in the field and internal management when required 14. Liaise with client, operational team, management and internal departments as and when required to ensure all aspects of the operations are discussed with the relevant parties to ensure effective communication to allow continued safe operations and task completion within deadlines 15. Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or conflicts of interest 16. Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as appropriate 17. Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and others’ safety and provide an environment where they feel authorised to stop any unsafe job. Ensure that all incidents and non-conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are investigated and corrective actions raised as required; where appropriate, participates in incident investigations 18. Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans. Where applicable, ensure that training and competency programs are in place to facilitate the mentoring of subordinates through the competency system. Conduct competency assessments when required

Job Knowledge and Qualifications: (Indicate minimum knowledge and essential background qualifications necessary to perform the job competently)

Formal technical qualification 8+ years technical experience within product line including wellsite/field experience Previous Team Leader/Supervisory experience

Competencies (Technical skills, behavioural competencies, specialized training or Defined Competencies as outlined in Expro Competence & Training System)

Integrity/Compliance – behaves in a fair, honest and ethical manner toward others; adheres to Company Code of Conduct Interpersonal Sensitivity – identifies with and shows understanding or concern for others; values diversity Technical – achieves and applies a competent level of technical and/or professional skill or knowledge relevant to the role Safety Leadership – identifies and corrects conditions that affect employee safety Planning & Organising – prioritises: sets stretching but realistic targets and deadlines; plans ahead and has a structured approach to work Delivery of Results – identifies, confronts and overcomes barriers to successful delivery of results Financial Awareness – Demonstrates understanding of the financial implications of decisions, aiming to achieve value and maximize return Delegation – allocates role-appropriate decision-making authority and/or task responsibility to others Communication 1 – uses tailored communication skills appropriate to circumstances and to achieve required outcomes; negotiates to prevent or resolve conflict in the team/organisation Developing Others – Plans and supports the development of others skills and abilities to realise their full potential Decisiveness – Takes prompt action to deal with all situations; can justify a decision when challenged


Compliance Control Position –No

High Exposure Position – No

Health and Safety:

Safety Critical Role –Yes

Please send your CV in pdf format to [email protected]